Shipping policy

At Dr Shah Herbals, we are committed to delivering your herbal and wellness products safely, securely, and on time. This Shipping Policy explains our shipping process, delivery timelines, and related terms.

Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is dispatched, you will receive a confirmation message/email with tracking details.

Delivery Time

Standard delivery usually takes 3–7 business days after dispatch.
Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.
Remote areas may require additional delivery time.

Shipping Charges

Shipping charges are calculated at checkout based on the order value, delivery location, and shipping method selected.
Free shipping may be available on selected orders or promotional offers.

Order Tracking

Once your order is shipped, you will receive tracking information through your registered email or mobile number. You can use the tracking details to monitor your order status.

Delivery Issues

If your order is delayed, please contact our customer support team. We will assist you in tracking your shipment and resolving any delivery-related concerns.

Incorrect Address

Customers are responsible for providing accurate shipping details at the time of placing an order. Dr Shah Herbals will not be responsible for delays or failed deliveries caused due to incorrect or incomplete address information.

Damaged or Missing Products

In case you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order details and supporting images/videos. Our team will review the issue and assist you accordingly.

International Shipping

Currently, we provide shipping services within India only. Any future international shipping availability will be updated on our website.

Contact Us

For any shipping-related queries, please contact our support team: